Good Ratings Mean More Jobs
Here's everything you need to know about how to maintain good ratings.
Taking Jobs
Do great work, get great ratings. The better your ratings, the more job requests.
Job Requests
You’ll automatically receive job requests on your phone through the JobZapp app. They’re based on your skills, location, and when you're available — no more queues, no more waiting around to be picked.
Keeping a Good Rating
Your rating matters. The better you do, the more likely you are to get booked again. Complete your jobs on time and stay professional — it all adds up to more job requests and better earnings.
Ratings and Community
Everyone who uses JobZapp is required to follow our guidelines.
How Star Ratings Work
Our platform features a 2-way rating system. This means that you and the JobProvider give each other a rating based on your experiences.
Getting 5 Stars
The higher your rating, the more job requests you'll receive. Make sure you arrive on time and do a good job.
Our Community Guidelines
Our Community Guidelines are designed with your well-being in mind. Mutual respect is essential. Uphold safety, and adhere to the law.
Ratings
You and the JobProvider rate each other based on experiences. Users with low ratings may lose JobZapp access.
5 Stars
The JobProvider gave clear instructions, provided all necessary tools, and communicated excellently.
4 Stars
The JobProvider offered clear instructions, provided tools, and communicated well, with some room for improvement.
3 Stars
The JobProvider's instructions were somewhat clear, and communication could be improved.
2 Stars
The JobProvider's instructions were unclear, and communication was lacking, making it difficult to complete the task.
1 Star
The JobProvider offered insufficient guidance and tools, leading to poor communication and task difficulty.